Self-referrals only, but we can help!
Their referral service is by direct contact – they don’t take third party referrals but we can be with the parents; the parents just have to make the initial call. They check the client’s postcode and then find a local debt coach and book an appointment with them to gather info and then start building a debt plan if the client agrees – it’s a completely free service but they do pay to CAP who help them pay their debts and keep a little bit of savings for themselves.
Service criteria:
The criteria for their services is that they must have some form of income, be it earned income or benefits and they cannot help self-employed people due to difficulties around NI and tax. They need to be able to work with the whole household, not just one partner in order to build an effective support plan