Support For Parents

Non-English Videos Explaining COVID

Dr Ash Shah – Gujarati
Dr Rupal Shah – Urdu/Hindi
Dianne Desmulie – Italian
Iris Cheung – Cantonese
Dr Gurpreet Singh – Punjabi
Dorota – Clinical Pharmacist – Polish
Magdalena Zuwala – Health Care Assistant – Polish

Dealing With The Stress Of Lockdown & Bereavement

Educational guides to help increase awareness and understanding of all aspects of dealing with the stress of the lockdown and bereavement. With the current coronavirus pandemic, many who live with depression are struggling to stay afloat during self or mandated isolation.

Our hope is that this resource can be one of many stepping stones for those struggling and their loved ones to better understand their situation and lead them to find a safe and supportive environment, especially during the pandemic. 

We are aware of the significant impact of the Coronavirus is having on families and we are here to help you with some practical advice and support. We are launching a telephone support service to be able to continue our valuable work. Our staff and trained volunteers will be available to provide telephone support during this period of self-isolation and social isolation. If you would like to speak to a member of staff please call the office number: 01992 638000 or click the button below.

Some families will qualify for access to school and also a system to replace free school dinners so please try to ensure you factor these times in to your day.  For further information, please follow the link to:

If you would like to talk to one of our workers, please call 01992 638000 between the hours of 8.30 am and 5.30 pm – Monday – Friday.  Outside of these hours, contact national helplines such as Samaritans are there to help you – 116 123 (

We would like to stress the importance of hand washing with soap, and drying hands (the virus lives on damp skin) when coming in from being outside.

YC Hertfordshire Services for Young People youth projects and all other face-to-face work is currently suspended following government rules on remaining at home in order to tackle the COVID-19 outbreak.

YC Hertfordshire qualified Youth Workers and Personal Advisors are still supporting young people with advice, guidance and support on a range of issues, including health and wellbeing, via phone or email.  Young people can contact the team on 0300 123 7538, or via email at or by contacting the local team office.  Further details are available from the  


School Meal Scams

Some schools have reported that parents and carers of children in receipt of free school meals are being targeted by fraudsters. Fraudsters are targeting families, emailing parents and carers with messages such as ‘ If your child is entitled to free school meals send your bank details to the school and they will help with funding while the school is closed’. The email contains fake links for the parents to follow if they want to receive this funding. Please DO NOT click and follow these links.

Welwyn Hatfield Sunflower Drop-In

The Sunflower Drop-In which is usually held at Gracemead House in Hatfield every
Tuesday 9.15am-11am is currently closed until further notice. Please signpost to
Hertfordshire Domestic Abuse Helpline on 08 088 088 088.

Covid-19 Information Flyers (Translated in multiple languages)

Doctors of the World are really pleased to be able to share with you Coronavirus (COVID-
19) advice for patients in 20 languages, which were produced in partnership with the Red Cross, Migrant Help and Clear Voice.

Available now: English, Albanian, Amharic, Arabic, Bengali, Dari, Farsi, French, Hindi,
Kurdish Sorani, Malayalam, Mandarin, Pashto, Portuguese, Somali, Spanish, Tigrinya, Turkish, Urdu, Vietnamese

Coming VERY soon: Polish, Punjabi, Romanian.


Scientific Animations Without Borders Videos on How to Wash Your Hands

How to Wash Your Hands is available in 21 language variants and demonstrates proper
hand washing.


Stuck Inside & Getting Bored?

Here Is Our Practical Advice and Support For Parents and Carers During This Period Of Self-Isolating And Also Now That We Are Required To Practice Social Distancing.

  1. How about putting a written timetable in place to help organise your day?  Choose a variety of activities to keep your child stimulated during the day, and think about where you can fit in some education alongside. This might be counting, measuring, writing instructions down etc. Some of these activities might be suitable to be carried out in your garden. Involving your child/ren in decision making will also help to make these a success.  Sometimes you may need to gently guide your child/ren to enable opportunities for education as well as play, but rewarding with games will ensure they feel listened too.

  2. Try new activities out as well as ones that you know that your child/ren already enjoys learning new skills and trying new experiences can be fun and help to increase confidence and self-esteem for children. It is the activity which is key and the interactions you have with your child/ren, not the result. For example, if your child enjoys painting by numbers, does it matter if they choose different paints for the numbers? Or if they go over the lines. Art is considered a very personal experience, and the opportunity to experience sensory activities is good for all children.

  3. With less hassle and bustle, there is a greater opportunity to spend time talking and listening to your child/ren. This can also be through fun activities, such as home made plays, poetry writing and story telling. Sitting alongside the child, actively engaging and listening will again build self-confidence and self-esteem and encourage opportunities to learn new language skills.

  4. The weather is gorgeous at the moment, so try and timetable at least one time each day when you can all go outside together in an open space. A wood or park would be a good place to go even when the weather is not so good, and you can tailor activities to the ages of your children.  Older children can be given additional responsibility for designing and choosing games for their younger siblings. Dig out your welies and go on a Bear Hunt …. Another great opportunity for lots of language, play and chances to experience the great outdoors. Also make use of your garden or balcony if you have one. Set up an obstacle course, build a bird nesting box, make a camp, plant seeds, have a scavenger hunt, make a bird feeder.  Physical activity will also support positive mental well-being. If you do go outside please remember to practise social distancing at all times, please take your own toys, balls etc with you to use outside and do not use any of the park equipment, such as slides, climbing frames etc.

  5. Please remember your children may be anxious and concerned with their isolation at this time, there is nothing wrong with an afternoon on the sofa with their parents watching a film and having a cuddle and some snacks.  Chat about the film, laugh together and think about how it could be used for creative writing, puppet shows (the old fashioned way with socks!) also drawing activities.  

Fun Activities

Have Fun And Teach Your Child/ren Something New, You May Even Learn Something Yourself!

Story Writing

You could use a variety of ideas to start this from using Alex Ryder  or Ben Ten as the character, having a set of pictures (on line or from a magazine) to write about or to choose random characters, events  and settings or making these into dice. Look out of the window and create stories about what you see. You could write the next episode in a story you are reading, update a classic (ASBO tales) or write the opposite story eg. where The three little  pigs eat the wolf. You could make your story into a book or reading book. For children who don’t like writing you could write it for them as they plan and make-up the story. (This will probably start 5 different stories to continue)


Set some time aside to allow your child to read. Often after some steam has been let off is a good time!   Ask questions about what has been read and then draw a picture relating to the story; Read to your child and create plays from the words they have read;  Listen to audio stories on line and one the radio, either at home or in the car if you are going for a drive.

Why not make your own reading book from your child’s drawings and include cutting out or printing pictures from your computer. 


What can you make from a box? Consider making something together, possibly for a younger child a cave, bus, pirate ship,  Shrek’s Castle, Tardis, Dolls House. Spend time on the exterior decoration , cut out or print pictures, use magazines or wallpaper, markers pens to make it more achievable. When you go out you could collect sticks or stones to paint. Cut a magazine picture in half, stick it down then complete the other half. Copy or make up your own game.


There are lots of websites available to do free learning we have listed a selection of these below: numbergym, iXL, BBCBitesize to name a few. You could also buy workbooks from Amazon to use daily, look at Youtube and download worksheet activities. Look at Youtube for science experiments you can do easily, plant seeds, try to grow vegetable tops or bird seed.


You could make skittles or bowls  to play in the garden, throw buttons/balls onto a target etc.. There are a number of Youtube activities for keeping fit and learning Yoga, which you can do together. Older children will have a lot of exercises they can use to plan circuit training for you all. Remember play catch, and other games that can be inclusive.


If you have any instruments at home you could teach the children to play what you know or use Youtube . You could make shakers or maracas from recycling and accompany your favourite song. Write songs to other peoples tunes and practice your karoke!  Form a band in your home and enable creativity … this may need some patience!


Involve your children in food preparation as much as possible. Decorate a pizza, make fruit salad, butter bread, make omlettes, make biscuits or cakes (If you can find eggs and flour)..  Learn new independent skills together and help them to be creative and try new textures and taste.


From your reading or film watching you could act out a play or write your own. This could become a performance, with costumes to be shared on Face Time or Skype with other family members.

A Few More Suggestions

You could play classic party games, I spy, I went to the zoo, Who am I thinking of? Make up categories, list 5 anything in 10 seconds, Guess who, Would you rather/ Quizes. These games can be played without preparation and can be adapted for many ages. You could make your own version of a lot of board games if you don’t have many and there are a lot of sites that offer ideas. Bear Grylls has written an article of 100 things to do indoors which is is the Guardian Newspaper. Other sites that you may find helpful with suggestions and ideas – picklebums, Getaway today, Orsoshesays,,,

Watching National Geographic and some documentaries are often engaging but it is also good to have a film time together if you can. Time also to make some microwave popcorn to share and some healthy snacks alongside it.

If you would like to know more about any of the above information please do not hesitate to contact us. If you would like support or advice again please feel free to ring or email for support.

We have compiled a list of websites that may be of interest, click below to view them.

Keep Active

This is a great YouTube channel for staying active and healthy while at home:

Go With The Flow

The improtant thing is not to put yourself under too much pressure and to go with the flow. There are going to be days when your child/ren is happy to be engaged and others when they are less motivated. It is going to be difficult for children to understand what is happening, and being away from their friends is going to be tough. Allow them to face time and skype their friends and keep chatting to you too about how they are feeling.

Some children and young people may express their communication through challenging behaviours. We have a fact sheet for you to help manage these times and to think about practical solutions – both when it is time for talking, and others when it is time to acknowledge that your child/ren is asking for space. Emojis can be made very easily, and often help if a child or young person is struggling to express how they are feeilng.

If you are feeling a little sad or worried, its ok to tell your children this in a way which is proportionate to their age and ability to understand what is going on. Whilst we are not suggesting offloading all your emotions to your child, letting them know that mummy or daddy is also missing their friends helps to bring empathy and compassion for one another within the family unit.

We are here to help if you do need us, if you do feel like it would be helpful to talk to someone. Call us on 01992 638000.

Some Uplifting Videos

Make A Timetable

This can be a great way to organise your day and keep busy. Download our template and example timetable.

Want To Get In Touch?

We Are Offering Telephone Support Mon-Fri 8:30 - 17:30

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